Privacy Policy

Last updated: April 1, 2026

Studio Economik ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

Information We Collect

We collect personal information to provide and improve our services. This includes personal details such as your name, email address, phone number, billing and shipping address, date of birth, and payment information when you make a purchase. If you create an account, we collect login credentials and order history. When you contact us via email, phone, or online forms, we may collect records of your inquiries. We also gather technical and usage information, such as IP addresses, browser type, pages visited, and other analytics collected through cookies and similar tracking technologies.

How We Use Your Information

We use your personal information to process transactions and fulfill orders. We communicate with you regarding your purchases, inquiries, and customer support requests. Your information helps us personalize your experience and improve our website, products, and services. Additionally, we use your information to comply with legal and regulatory requirements, as well as to prevent fraud and enhance security.

How We Share Your Information

We do not sell or rent personal information. However, we may share information with service providers, including third-party payment processors, shipping providers, and IT service providers who assist in order fulfillment and website operations. In cases where legal compliance is required, we may disclose information to regulatory authorities or to protect our legal rights. If we undergo a business transaction, such as a merger or sale of assets, personal information may be transferred as part of that process.

Your Rights and Choices

As a Canadian resident, you have rights under PIPEDA, including the right to access and request correction of your personal information. You also have the right to withdraw consent for marketing communications and request deletion of your personal data, subject to legal retention requirements. To exercise these rights, please contact us at info@economik.com.

For Quebec residents, this Privacy Policy is also governed by Quebec's Act respecting the protection of personal information in the private sector (Law 25 / Bill 64). Quebec residents have additional rights including the right to data portability and the right to be informed of any automated decision-making that affects them.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When personal information is no longer needed, it is securely deleted or anonymized.

AI-Powered Assistant and Automated Processing

Our Services may include an AI-powered assistant designed to provide product information, recommendations, and customer support.

When you interact with the AI Assistant, we may collect and process the content of your messages and queries, as well as technical information such as device data, session data, interaction metadata, and other contextual information necessary to generate relevant responses.

This information may be processed using automated technologies, including machine learning models, to generate responses to your inquiries, improve the accuracy, relevance, and performance of the AI Assistant, and enhance our products, services, and overall customer experience.

To support these functions, your interactions may be shared with third-party service providers that provide AI and data processing infrastructure. These providers process information on our behalf in accordance with contractual and legal safeguards.

Please note that responses generated by the AI Assistant are produced through automated processing and may not always be accurate, complete, or up to date. The AI Assistant is intended to assist with general product guidance and should not be relied upon as the sole source of information for purchasing decisions or technical specifications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and support our marketing efforts. These technologies are only activated based on your consent preferences, as described below.

Types of cookies we use:

  • Required cookies — Essential for the website to function properly, including adding items to your cart and logging in to your account. These cannot be disabled.
  • Analytics cookies — Help us understand how visitors interact with our website, including pages visited, time spent, and navigation patterns.
  • Marketing cookies — Used by us and our partners, including Shopify, to show you relevant advertisements on other websites.
  • Personalization cookies — Store your preferences to personalize your experience on return visits.

Session Recording and Heatmapping (Microsoft Clarity)

We use Microsoft Clarity, a session recording and heatmapping tool provided by Microsoft Corporation. Clarity may record mouse movements, clicks, scrolling behavior, and page interactions to help us understand how visitors use our website and identify areas for improvement. Microsoft Clarity does not capture personally identifiable information such as passwords or payment details. Clarity is only activated with your explicit consent via our cookie preferences banner (Analytics category). You may withdraw consent at any time by updating your cookie preferences. For more information, visit Microsoft's Privacy Statement.

Managing Your Cookie Preferences

You can manage and update your cookie preferences at any time through our cookie consent banner, which appears when you first visit our website, or by clicking "Manage preferences" in the cookie banner. You may also control cookies through your browser settings; however, disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at: Studio Economik 215 St-Augustin, Montréal Québec, H4C 2N7 Email: info@economik.com Phone: 514-937-2000

By using our website and services, you consent to the terms of this Privacy Policy.