Update and Support Plan for Avid Pro Tools | HD - 12 months
All Pro Tools and Pro Tools | HD upgrades are now only available through an annual upgrade plan. Because Pro Tools and Pro Tools | HD systems do not currently come with an annual plan, you can purchase a Pro Tools or Pro Tools | HD 12 upgrade above-even if your system came with version 12-to get on a plan, which provides one year of future upgrades, renewable annually.
Avid Advanced Support for Pro Tools | HD Plan Features:
A 12 months support and update plan for Avid Pro Tools | HD systemsIncludes all applicable software updates and upgrades available on releaseUnlimited web/email troubleshooting included with 1-hour response timeCovers unlimited troubleshooting phone calls per month to Avid's high-priority queueOffers immediate access to the video library, Knowledge Base, forums, and moreUnlimited billing and administration support with 24-hour response timeAdvanced Support for Pro Tools | HD Plan must be purchased within 1 year of Pro Tools | HD registrationAdvanced Support for Pro Tools | HD may extend previously purchased Advanced Support for Pro Tools | HD plan